Privacy

Providing personal data, as well as consent to their processing are completely voluntary. Any personal data provided to us is processed only to the extent and for the purpose for which you have given your consent. In the event that you decide, however, not to provide us with the data necessary to process the order and you do not agree to their processing, unfortunately we will not be able to fulfill your order.

Please note that you have the right to have your personal data updated or completely deleted at any time. You can do it yourself, as well as using our help, which we will be happy to provide.

We assure you that our company adheres to a restrictive personal data security policy.

I. Who is the controller of personal data cocoandada.com?

The administrator of personal data cocoandada.com (hereinafter referred to as the Administrator), i.e. responsible for ensuring the security of your personal data is: WOODLAB POLAND spółka z ograniczoną odpowiedzialnością, with its registered office at ul. Captain Witold Pilecki 26, 62-400 Słupca entered into the Central Register and Information on Economic Activity kept by the Minister of Economy, REGON 362727240, NIP number 7722406703

Ii. Why and what personal data do we ask for?

A. Registration

During registration, we ask you to provide the data necessary to set up an account in cocoandada.com, so that you do not have to waste time on completing the entire order form again with each subsequent purchase. By registering, you save time and money, because registered customers participate in the loyalty program and get discounts for previous purchases.

After logging in, the registered customer also has the ability to verify the status of the order placed and the history of purchases made. A registered and logged in customer may at any time independently correct, supplement or completely delete data from the cocoandada.com.

During registration, please:

1. name and surname – necessary for us to issue a sales document later and address the parcel;
2. address (street, house number / or house and apartment number, postal code and city) – necessary for us later to address the parcel;
3. e-mail – necessary to log in to the cocoandada.com and communication related to the use of cocoandada.com;
4. telephone number – necessary in the case of choosing certain delivery methods (required by carriers)
The data provided during registration are processed exclusively by the cocoandada.com and are not used in any other way.
B. Placing an order
When placing an order, please provide us with the data necessary to complete the order, which in the case of registered and logged in Customers are partially collected automatically from the data provided during registration.
When placing an order, please provide:
1. name and surname or name of the company / institution – necessary to issue a sales document and address the shipment;
2. address (street, house number / or house and apartment number, postal code and city) – necessary to address the parcel;
3. e-mail – necessary for communication related to the implementation of the order;
4. telephone number – necessary in the case of choosing certain delivery methods (required by carriers).
In the event that when placing an order, the Customer chooses delivery to a different address than the one indicated when registering or placing an order, please additionally provide:
1. name and surname or name of the company / institution – necessary for us to address the parcel;
2. address (street, house number / or house and apartment number, postal code and city) – necessary to address the parcel;
3. telephone number to the recipient of the shipment – necessary in the case of choosing certain delivery methods (required by carriers).
In the event that when placing an order, the Customer shows a willingness to receive a VAT invoice, please provide:
1. name and surname or name of the company/institution – necessary to issue an invoice;
2. address (street, house number/ or house and apartment number, postal code and city) – necessary to issue an invoice;
3. NIP number – necessary to issue an invoice;
4. telephone number – necessary in the case of choosing certain delivery methods (required by carriers).
The data provided when placing an order are processed by cocoandada.com and the following entities in the scope given below:
1. name and surname, address, telephone, e-mail indicated as the delivery address are transferred to transport companies in the form of a label / waybill which is also an order for delivery of the parcel, depending on the selected type of shipment, the following are transferred:
a. DPD
b. DHL
c. GLS
2. name and surname, address, NIP indicated as data to which the sales document is to be issued are transferred in the form of a sales document to the accounting system: doolibar.com
If you use a payment using an external payment system, all data provided after going to the payment operator's website remain registered only in its database and are in no way accessible or stored by the cocoandada.com.
Cocoandada.com cooperates with the payment operator: DotPay, PayPal
C. Newsletter subscription
In the case of subscribing to the newsletter and agreeing to receive it during the registration or ordering process, please provide your e-mail address, name and gender. Commercial information from the Administrator will be sent to the e-mail address provided, which you can resign from at any time by logging into your account in cocoandada.com or by clicking on the link unsubscribing and located in the footer of each newsletter.
The data provided during the newsletter subscription are processed by cocoandada.com and the following entities:
• Mailchimp.com service operator
III. Your personal data, which is collected automatically when you enter the cocoandada.com
A. Cocoandada.com (server)
The IT system used by cocoandada.com automatically collects data related to the device you use when connecting to the cocoandada.com in the logs. These data are collected only for statistical purposes and concern: device type, operating system, type of web browser, screen resolution, color depth, IP, Internet service provider, or cocoandada.com address and are used only in the process of optimizing the cocoandada.com in order to ensure the greatest possible convenience of use.
These data are never combined with the data referred to in Part III and are only material for statistical analysis and mechanisms for correcting system errors.
B. Cocoandada.com (cookies)
Cocoandada.com uses "cookies" technology, i.e. text files placed on your device, to enable cocoandada.com recognize you and adapt the store to your needs.
cocoandada.com uses cookies to:
1. remember to log in (the session lasts 30 minutes, after which the cookie is deleted);
2. remember the contents of your shopping cart (the session lasts 30 days, after which the cookie is deleted);
3. remember your preferences for displaying cocoandada.com (the session lasts 30 days, after which the cookie is deleted);
4. creating statistics and viewership reports on the functioning of the cocoandada.com
If you do not agree to the placement of cookies on your device, you can block their placement by configuring your web browser accordingly. You can find information on how to do this in the help files of your web browser. Unfortunately, if you block cookies from cocoandada.com we cannot guarantee its correct operation.
If you agree to the placement of cookies on your device, but after the end of your visit to the cocoandada.com you would like to delete them, you can do it without risk and information on how to do it can be found in the help files of your web browser.
C. Google Analytics (cookies)
Google Analytics uses "cookies", which are text files placed on your device, to enable cocoandada.com to analyze traffic sources and how visitors use it.
Google collects on its servers the data obtained from the placement of cookies on devices and uses this information to create reports and provide other services related to traffic and internet usage.
Google may also transfer this information to third parties if Google is required to do so by law or if such third parties process such information on Google's behalf.
These data are never combined with the data referred to in Part III and are only material for statistical analysis and mechanisms for correcting system errors.
If you do not agree to the placement of cookies on your device, you can block their placement by configuring your web browser accordingly. You can find information on how to do this in the help files of your web browser. Unfortunately, if you block Google cookies, we cannot guarantee the correct operation of cocoandada.com.
If you agree to the placement of Google cookies on your device, but after the end of your visit to the cocoandada.com you would like to delete them, you can do it without risk and information on how to do it can be found in the help files of your web browser.
D. Google AdWords (cookies)
Google AdWords uses the technology of "cookies", i.e. text files placed on your device, in order to enable cocoandada.com to assess the correctness and effectiveness of their advertising activities using the AdWords network.
Google collects on its servers the data obtained from the placement of cookies on devices and uses this information to create reports and provide other services related to internet traffic and use. Google may also transfer this information to third parties if Google is required to do so by law or if such third parties process such information on Google's behalf.
These data are never combined with the data referred to in Part III and are only material for statistical analysis and mechanisms for correcting system errors.
If you do not agree to the placement of cookies on your device, you can block their placement by configuring your web browser accordingly. You can find information on how to do this in the help files of your web browser. Unfortunately, if you block Google cookies, we cannot guarantee the correct operation of cocoandada.com.
If you agree to the placement of Google cookies on your device, but after the end of your visit to the cocoandada.com you would like to delete them, you can do it without risk and information on how to do it can be found in the help files of your web browser.
Iv. Sharing your personal information
In special situations in which the applicable law requires the administrator to make the collected data available to state authorities, cocoandada.com make such data available. Except in these situations, your personal data will only be disclosed to the extent, purpose and entities listed in this privacy policy.
V. Change in the cocoandada.com security policy
Cocoandada.com reserves the right to change the privacy policy, if required by applicable law, the technological conditions of operation of the cocoandada.com will change or the change will introduce a standard higher than the minimum required by law.
The cocoandada.com will notify about such a change electronically (to the e-mail indicated during registration). The notification will be sent at least 30 days before the entry into force of the new privacy policy. The current text of the privacy policy can always be found at https://www.cocoandada.com/pl/polityka-prywatnosci/
VI. Contact
Cocoandada.com contact you using the e-mail address provided, and only in special situations we use the phone number provided by you.
If you have any questions or concerns about the privacy policy and security of your personal data, we encourage you to contact us at our phone number + 48 721 428 322 or e-mail kcamiere@cocoandada.com. If you wish to update or delete your personal data, unless you can or do not want to do it yourself, please contact us at our phone number + 48 721 428 322 or e-mail kcamiere@cocoandada.com